FAQs | Natasha Trask
What should I bring along to my appointment?
- Bring the Referral letter from your GP or Doctor
- Private Health Insurance Details
- Any relevant letters from other therapists or medical specialists
- Any history of previous medications /treatments trialed
How long are appointments?
Initial appointments are for 1.5 hours and most reviews thereafter are 50 minutes.
How do I cancel my appointment?
Please contact the rooms directly on 0749277332 to cancel a minimum of 48 hours prior where possible.
Is there a waiting list for Psychology support?
Yes. Currently there is a waitlist but we endeavor to actively manage this on a daily basis. We request 48 hours notice of cancellations and actively offer cancellation appointments that may arise to those on the wait list.
Do you use cancellation lists?
Yes we do and we actively run a wait list with a cancellation process which means we can offer an appointment to you on days when patients have cancelled. This helps reduce the wait list and assists in Natasha being able to offer urgent and emergency slots to patients on the waiting list. Most of our patients on our waiting list do receive a call if they elect to be on our cancellation list.
Please understand that a active cancellation wait list process means that if you do cancel your initial booked appointment you may experience a lengthy wait before you can be re-appointed.
How do I pay for my appointment?
Our practice accepts debit cards, credit cards or cash.
Where do I park?
There are car parks available on site and within short walking distance of the North Street Specialist Centre however as we are in close proximity to both Hillcrest hospital and the Rockhampton Hospital parking can be at a premium. Please leave yourself plenty of time to find a suitable park space.