FAQs | Dr Lynne Steele

What should I bring along to my appointment?

How long are appointments?

Initial appointments are for an hour and most reviews thereafter are 30-45 minutes depending on needs and treatment.

Does Dr Steele practice telehealth?

Yes however Dr Steele requests the initial appointment to be in person. Each patient is assessed by Dr Steele as to the suitability of telehealth as a preferred method of review or treatment.

How do I cancel my appointment?

Please contact the rooms directly on 0749277332 to cancel a minimum of 48 hours prior where possible.

Is there a waiting list for Dr Steele?

Yes. Currently there is a waitlist but we endeavor to actively manage this on a daily basis. We request 48 hours notice of cancellations and actively offer cancellation appointments that may arise to those on the wait list.

Do you use cancellation lists?

Yes we do and we actively run a wait list with a cancellation process which means we can offer an appointment to you on days when patients have cancelled. This helps reduce the wait list and assists in Dr Steele being able to offer urgent and emergency slots to patients on the waiting list. Most of our patients on our waiting list do receive a call if they elect to be on our cancellation list.

Please understand that a active cancellation wait list process means that if you do cancel your initial booked appointment you may experience a lengthy wait before you can be re-appointed.

How do I pay for my appointment?

Our practice accepts debit cards, credit cards or cash.

What is a psychiatrist?

Psychiatrists are medical doctors who are experts in mental health. They specialise in diagnosing and treating people with mental illnesses.

To become a psychiatrist in Australia or New Zealand, a doctor must train for at least another 6 years after finishing medical school. Their medical training means that they understand both physical illnesses and mental illnesses.

Which conditions can psychiatrists help with?

Psychiatrists treat conditions such as:

How do psychiatrists treat people with mental illness?

Mental illness can happen because of a combination of factors. These factors can be biological (the way your brain works), psychological (how you think), or social (your relationships with other people). The different psychiatric treatments available tackle these different factors.

Psychiatrists use a range of treatments, including:

Psychiatrists recommend the best treatment or treatments for each person. They will only recommend treatments that have been proven to be safe and effective. In some cases, a stay in hospital might also be recommended.

What's the difference between psychiatrists and psychologists?

Many people are confused about the differences between psychiatrists and psychologists, because the two often work together.

Psychiatrists are qualified medical doctors who have done extra training to become specialists in mental health. Psychologists have qualifications in psychology, but do not have medical training.

Psychiatrists and clinical psychologists can both offer psychological treatments to patients. However, psychiatrists, as medically trained doctors, can also provide medical care, prescribe medications, and admit people to hospital, if needed.

Where do I park?

There are car parks available on site and within short walking distance of the North Street Specialist Centre however as we are in close proximity to both Hillcrest hospital and the Rockhampton Hospital parking can be at a premium. Please leave yourself plenty of time to find a suitable park space.